Can I search without being registered?

Yes, you can search images without registering on our site.

How do I get detailed information about an image?

To view in-depth information about an image, go to the Image Details page by clicking on pricing page or thumbnail image on the Search Results page. The Image Details page provides complete information about an image, such as detail description of image, file sizes and additional information.

How can I search the images using Image ID?

You can search using the Image ID (SKU) that appears in the Image Details page displayed on the Search Results page. Just enter this Image ID in the Search box and press ‘Search’ button.

Do I need to register to purchase?

Yes, you need to register. Click here for detailed registration information. If you are not yet registered, you will be prompted to complete your mailing and billing profile as part of the image purchasing process.

How safe is it to use my credit card on your site?

We use the latest encryption technology to help ensure that your information is kept safe while in transit. You can read about security in our Privacy PolicyCliqnclix is a secure e-commerce site. Your payment information will be routed, processed and secured through Razorpay, the payment gateway provided by ICICI Bank.

How do I determine image prices?

You can find the details of our Help – Pricing section. When you’re ready to purchase the image. When you click on sizes on the Search Results page, you can view the sizes and their prices and click the ‘Add to cart’ icon underneath to add the image to your order.

You have the option to ‘Proceed To Checkout’ at this stage.
To make payment, you will get these options:

Pay using Credit Card/Debit Card
Pay using Wallet
Pay using Net Banking
Pay using UPI
Pay using Google Pay

How large can I print your digital images?

As a general rule of thumb, our images can safely be enlarged to 125% of their original image size without affecting the quality – our images are regularly used on billboards. Since it’s critical that you know what resolution you need for the output device, we recommend that you consult directly with your printer or service bureau to find out the specific capabilities of the device that will be used. And, of course, you can always Contact Us for more details.

What are Non-Exclusive Rights?

Our images can be sold multiple times to different clients. Non-Exclusive Rights means that other people can buy the image you have chosen.
Note : Nevertheless, you can’t redistribute or resell images after taking NON-EXCLUSIVE RIGHTS.

How can I change my account information?

Reviewing and editing your account information is simple. First, log into your Cliqnclix account with your email/username and password and navigate to the Account Details page by clicking on the icon in the top right corner of the navigation bar.
Account Setting: change account details, such as password and contact info and set your email communication and display preferences.

Where I can see my purchase orders?

Firstly, you need to log into your Cliqnclix account with your email/username and password and navigate to the order history page by clicking on the icon in the top right corner of the navigation bar
If your credit card is declined repeatedly, please contact your credit card institution for more information.

How do I get a receipt?

Receipts for all purchases are stored in your Cliqnclix account. Navigate to your Order, where you’ll see a line item for each purchase made. In the right-hand column, you’ll see the order number. Click this to open a new tab and view the receipt. Included will be the following information: 

 Billing address
 GST number if applicable
 Product purchased
 Price with a separate line item for tax

Does Cliqnclix collect tax?

Cliqnclix is required to collect tax on all sales where applicable.
If you are a business, it is important to always provide your tax ID number so you can be exempt from the Goods and Services Tax (GST).

How do I change my password or regain access to Cliqnclix?

Forgot password :

Cliqnclix makes it easy for you to get back into your account quickly and securely. First, click the Log in button on the top right of the home page. Then, you will be able to click Forgot your password? and enter the email you use for Cliqnclix. A password reset email will be sent to you instantly. Be sure to check your spam box if an email does not appear in your regular Inbox.

Forgot email :

We will let you know if the email address you entered is not in our system, and prompt you to try another email address. Once you enter the correct email associated with your Cliqnclix account, you’ll be able to request a password reset link.

If you are unable to identify which email address you used, please contact us and we will be happy to help you regain access, provided you can verify key details in the account. If you know your Cliqnclix username, or have received a recent charge, this information can help us assist you quicker in regaining access to your account.

Logged in, but forgot password :

You can update your password from account settings. If you are logged in but do not remember your current password, just log out and use the Forgot your Password? link to get a password reset email.

Why can’t I log in?

Reset Your Password

If you’re having trouble accessing your account, you may need to reset your password. You’ll need to enter the email address associated with your Cliqnclix account. A link will be sent to that email address to a page where you can reset your password. An email confirmation that includes your login information will confirm that you have chosen a new password.

Ensure Cookies are Turned On

Accept cookies.
Here’s how you can change your browser’s cookie settings:

Chrome: Turn cookies on under Settings>Show advanced settings>Privacy>Content settings. Make sure that “Allow local data to be set (recommended)” is selected. Click “Done.”

Firefox: Turn cookies on under Tools >Options >Privacy >Use custom settings for history >Accept cookies from sites. Click on “Exceptions,” enter and click on “Allow.”

Internet Explorer: Tools >Internet Options >Privacy >Sites >Enter and click on “Allow” and “OK.”

Safari: Choose “Preferences” in the toolbar >Click on the “Security” icon >Under “Accept Cookies” choose the “Always” or “Only from sites you navigate to” must be selected >Close window.

To make sure you get the best browsing performance on Cliqnclix, we recommend downloading the latest version of your favorite browser.
If you still can’t log in, please don’t hesitate to contact us.

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